Are candidates compared across accounts?
No, candidates are only compared within a single account.
Are candidates compared across models?
No, candidates are only ranked against other candidates who have been assessed with the same model. Please note that if you have separate norm groups for a model, eg. Retail Advisor (US) and Retail Advisor (UK), then these act as separate models for the purposes of scoring.
Are candidates compared across positions?
If the positions all share the same assessment model (or norm group), then yes, we compare candidates across all positions sharing the same assessment model when generating their HireVue Score.
Does the HireVue Score get updated over time?
No, once a candidate has taken an interview and/or a game-based assessment, their score does not change. The score represents how well they compare to all candidates who have been assessed up to that point in time on that account, using that assessment.
Why do we not re-score (or re-rank) candidates each time a new interview is completed?
Because decisions are made about whether or not to advance a candidate based on the HireVue Score at that point in time, we can't update or change that score or we would risk overwriting actions that have already been taken.
Imagine we had a candidate Bob, who received a 68% HireVue Score. Based on that score, Bob's interview received a "Gold Star" custom status and was advanced to take a Live interview.
Then imagine the next day five really talented candidates all applied and scored better than Bob. Relative to this new pool, Bob has dropped in the ranking below all five. If he were re-scored, he would now receive a 64%, not sufficient for the "Gold Star" status. We can't uninvite Bob from his Live interview appointment. Re-scoring him would create confusion. So the scores are unchanged. The new candidates who score higher than Bob will also be advanced to "Gold Star" status and all of them will be invited to a Live interview.
How does the HireVue score get calculated for Pre-Built Assessments?
With Pre-Built Assessments (PBAs) we score the candidate responses on each question using the assessment model for that question, or via games. For most competencies there is a one-to-one relationship between the competency measured and the question asked (the exception is Communication, which is scored across the entire interview). Once we have scored each of the measured competencies, we use these scores to generate the overall HireVue score.
If two candidates get the same competency scores, why do they have different HireVue Scores?
1. Time
Because candidates are percentile ranked, even candidates with the same competency scores will likely have different HireVue Scores. This is because each candidate is ranked against their peers at the moment they are scored. This peer group (technically called the norming pool) is the group of candidates they are compared against. On each new interview completion the composition of this pool changes slightly.
2. Competency Score Ranges
Competency scores are displayed as a range of text labels from "Expert" to "Novice." You can think of these as a series of numbers from one to five with five representing an "Expert" label and one representing a "Novice" label.