To access the list of users in your company’s HireVue account click on your name at the top of the page. In the drop down menu click User Administration.
In the Users tab all of the users on the account will be listed.
Searching for Users
Use Filter users to search for a specific user.
Click Filter to search for users by who the user reports to, their calendar service (if applicable), with specific tags, or without specific tags.
Uploading, Downloading, and Adding Users
Use the Upload option to upload users to HireVue. To download users click the arrow to the right of Upload and then Download All. This will download all of the users into a CSV file.
The download option will appear at the bottom of the page. Click the download icon to download the list onto your computer.
Use the option New User to add a new user.
User Columns
Each user will be listed with the following columns:
Name: The user’s name. Click on the user’s name to quickly see their email address.
Team: Any teams the user may be assigned to.
Tags: Add any tags for the user. Use the x icon to delete any tags.
Account Admin: Indicates whether the user is an account admin. Users listed with a red star are account admins.
Users listed with a grey star are not account admins.
Status: The user’s account status: active or deactivated. An active account is listed as blue with a check.
A deactivated account shows an x icon.
Please note: A deactivated user cannot log in and has no access to their account.
Calendar Service: Any calendar service the user may be assigned to.
Please note: This option may not show depending on your company’s HireVue account settings.
Actions: Actions you can perform for a user. Click the pencil icon to edit the user’s account.
Please note: When editing a user you will not be able to edit their email address. Contact HireVue Customer Support at support@hirevue.com to change a user's email address.
Click the email icon to invite the user to set up their account.
Please note: The email icon only appears for users who have not logged into their accounts.
Bulk Actions
When you click on the check box next to a user’s name a menu will appear. Click on multiple users to use the menu actions in bulk.
The number of users you select will be listed with the option to Clear Selections.
The user’s line will appear in blue and a menu will appear at the top of the page. In the menu the following options are listed:
- Calendar Test: Test the calendar service that the user(s) is assigned to
Please note: This option may not show depending on your company’s HireVue account settings.
- Invite/Remind: Invite the user(s) to set up their account or remind them about evaluations
- Reports To: Set who the selected user(s) reports to
- Tags: Add or remove tags for the selected user(s)
- Download: Download the selected users as a CSV file