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Failed to Establish a Network Connection

Henrique Bittencourt
Updated

If you are encountering connection issues and see the error message, Failed to establish a network connection, follow these troubleshooting steps:

  1. Try running the test again. In some cases, when running the connection test, the first time it will fail.

     
  2. Try using another browser. We recommend using Google Chrome.
    • Sometimes switching to another browser will resolve the connection issue. Your first browser might be blocking the connection to HireVue. 

       
  3. Restart your computer.
    • Often restarting your computer to re-establish the network connection will resolve the connection issues you are experiencing.