Reusability is a feature that allows previously completed HireVue OnDemand interviews or assessments to be reused if a candidate has applied to or been invited to participate in multiple similar interviews or assessments.
In order for an interview to be reused the following criteria must be met:
- Position templates were used when creating the positions.
- Reusability is supported with Taleo Enterprise Edition (TEE) Candidate Centric, SuccessFactors, Workday, Oracle Recruiting Cloud (ORC), iCIMS Prime, SmartRecruiters, PageUp or Kenexa standard integrations, however an integration is not required to use this feature.
- Reusability can be used also with Hiring Assistant to Ondemand video interviewing integration.
If you are interested in utilizing the reusability feature contact your customer success partner.
Recruiter Process
Only account admins will have access to create Reusability Groups.
In the HireVue platform, click the 'Templates' tab, choose 'Reusability Groups' from the menu on the left, then click 'Create New Group' in the top right corner.
Creating the Reusability Group
1. Name the reusability group.
2. Set the interview expiration date. This is the duration for which interviews are available for reuse.
a. The expiration date is determined from the candidate's original interview completion date. For example, if a candidate completes their original video interview on January 1, 2019 and the interview group expiration date is set to three months, the candidate's original video interview will be reused until March 31, 2019. Post March 31, 2019, the candidate will receive an invitation to complete a new interview.
b. A candidate interview expiration date needs to be set for each reusability group.
c. The expiration can be set by months or day.
d. The maximum expiration time is 12 months or 366 days.
3. The Position Templates in Group section shows all position templates within this reusability group. Adding position templates to this group allows candidate interviews to be reused across all the positions created from the position templates associated to this group.
This section also shows the assessment model associated with the interview group.
- The reusability group must have the same assessment model for a consistent scoring criteria
OR
- The reusability group can have no assessment model assigned. Position templates that do not have an assessment model do not need to have the same question sets in order to be grouped in a reuse interview group. However, it is a best practice to group position templates with similar question sets for a consistent candidate experience.
Each position template will display:
- The number of positions associated with the template.
- The number of candidates associated with the template.
- The number of completed interviews associated with the template.
Clicking the arrow next to the position template name will show the details of the position template, including:
- The position title of all positions associated with the position template.
- The number of candidates and completed interviews that belong to each position.
A link to the positions page. Clicking on the position name will link to the positions page where users can view all position details.
4. Add templates to the reusability group.
Position templates may be filtered by team, assessment model, or position template name. Click on the box text to each position template to add it to the group. Then click 'Add to Group'.
5. Click 'Save' after all position templates have been added to return to the reusability groups page.
Reusability Groups Page
All reusability groups are listed in the center.
On the right are the details of each specific interview group including:
- Interview reuse length (expiration date)
- Assessment model
- Total number of positions within the interview group
- Total number of candidates within the interview group
- Total number of completed interviews within the interview group
- Position templates in the group listed with details of positions, candidates, and completed interviews associated with each template.
To edit the interview group click 'Edit Group' in the bottom right corner.
Candidate Process
1. The candidate applies to a position within a reuse reusability group.
2. Depending on the way the integration is set up, the candidate will either receive an email invitation to interview, or if they are applying via the candidate portal on a website, they will be presented with a link to participate in a video interview.
3. Once the candidate clicks on the link to take the video interview they will be taken to a reuse notification page.
4. The notification page will inform the candidate they have already provided everything needed for their application to the reuse position they are applying for. It also lets them know they've completed this video interview step previously for the original position. In the case above, the reuse position the candidate applied for is Global Sourcing Internship - Fall 2019 and the original position the candidate applied for is 2019 Internship - Accounting.
The verbiage on this page can be customized. Contact your Customer Success Director for the next steps in customization.
5. The candidate clicks okay.
6. The ATS is automatically updated. The candidate status on the reuse position is updated to 'Completed' and the candidate assessment score is updated (if assessments were used).
Evaluating Reuse Candidates
The process to evaluate a reuse candidate follows the current evaluation process in place. However, when an evaluator is assigned a reuse video there will be a reused icon next to the candidate's name.
If the evaluator hovers over the reused icon the original position will be displayed. If the evaluator has the rights to view the original position, they can click on the link to view the details.
Ratings, recommendations, and notes from the original evaluation will not display in reuse evaluations.