The Workday Reference ID Log section of the Reports page in HireVue features a list of Reference ID errors associated to a HireVue Assessment and a downloadable report of these errors.
When Reference IDs between HireVue and Workday match, the hourly sync will then add candidates to the position. If your organization uses additional third-party non-HireVue assessments, it is common to see additional errors on this page.
Tip: Use the error reports to find the reason for the error and resolve it. To correct these errors, ensure a position is created in HireVue with the corresponding Reference ID in Workday.
Report Download
In the download section, you can choose to download from the Last Sync, Last 24 hours, or Last 7 days.
To select what kind of file to download, click on .CSV to choose between .CSV or .XLSX.
When you click Download, the report will appear at the bottom of your screen ready to download. Click the download icon to download the report to your computer.
When you download the report, you will see the following fields:
- Sync ID: The sync ID number
- Package ID: The ID number assigned by Workday
- Candidate Workday Descriptor: Candidate name or identifier
- Log Date & Time: The date and time that the error occurred
List of Errors
The following sections are listed in each error:
- Sync ID: The sync ID number
- Workday Reference ID: The ID number assigned by Workday (Package ID)
- # of Candidates: The number of candidates affected
Click on the number of candidates to see the name of the candidates affected and the log date and time for when the error occurred. Choose Download All to download a report of the error. All reports downloaded on this tab will include the same fields: Sync Id, Package ID, Candidate Workday Descriptor, and Log Date & Time.
Filter Options
Use the Filter feature located to the right of the list of errors to filter your results.
- Workday Reference ID: The ID number assigned by Workday (Package ID)
If you want to reset your filter, click Reset All.
To Apply the filter, click Apply, and then click Done.